CRANY

Computer Repair and Support Services Increasingly Challenging: Computer Resources of America

September 4, 2009

New York, NY —- Computer repair services are offered by a diverse group of companies in the New York metropolitan area, catering to the needs of small- to medium-sized businesses. This service industry is becoming increasingly crowded, and the abundance of companies offering Service Level Agreements (SLAs) has proliferated in recent years.

One Manhattan-based company, Computer Resources of America, has carved out a unique niche with innovative IT infrastructure support services that enable smaller businesses to thrive, expanding and growing their computer networks without significant capital investment.

“We work very diligently to be cost effective while enabling smaller businesses to justify our SLA structure,” says Chico Ramnarayan, President of Computer Resources of America. “We can attribute a huge growth curve during the last two years to our cost effective SLA model,” he notes.

According to Ramnarayan, Computer Resources of America can save businesses money through the proactive management of technology networks to eliminate issues before they become problems.

“We design, support and manage the IT infrastructure of companies on every level…it is essentially an intensive, insular approach designed and guaranteed to keep companies connected.”

The company’s solutions include computer support, network support, software support and a wide gamut of IT-based solutions.

“On every level, throughout the enterprise, we are proactively working to ensure a seamless level of productivity for businesses,” he said. “It’s our guiding philosophy.”

Ramnarayan added that “we have proven to over 95% of our clients that our SLA has not only save them money but has increased their overall productivity. SMB companies can now have the same level of support as a midsize company without incurring the cost.”