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		<title>The Post-Interview Thank You Note: A Make or Break!</title>
		<link>http://www.crany.com/2012/05/18/the-post-interview-thank-you-note-a-make-or-break/</link>
		<comments>http://www.crany.com/2012/05/18/the-post-interview-thank-you-note-a-make-or-break/#comments</comments>
		<pubDate>Fri, 18 May 2012 14:40:35 +0000</pubDate>
		<dc:creator>christianr@crany.com</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.crany.com/?p=1107</guid>
		<description><![CDATA[Imagine that you have recently interviewed for the position of your dreams and walked away confident that you would receive [...]]]></description>
			<content:encoded><![CDATA[<p>Imagine that you have recently interviewed for the position of your dreams and walked away confident that you would receive a job offer.  Professionally, there are very few greater feelings than sincere optimism about obtaining a role that could significantly advance your career. Now consider that, despite your outstanding qualifications and presentation, you find out that another candidate has been selected for the position. As you contemplate what could have possibly gone wrong, you eventually realize that you never sent a thank you note to the hiring manager.</p>
<p>Often professionals make the mistake of neglecting to follow-up with a thank you note after an interview.  Perhaps the relief of having survived a nerve wracking experience distracts them from completing this essential task, or the overwhelming nature of the job search process directs their focus elsewhere. Some candidates simply overlook the significance of the post-interview thank you note, deeming it an “old-fashioned” practice. Regardless of the motivations for failing to send this imperative communiqué, the error can cause an employer to eliminate a candidate from consideration.  By forgetting to send a thank you note, the candidate indirectly projects a lack of interest in the position, and/or decreases the likelihood of being remembered by the hiring manager.  Therefore, it is imperative that you conclude the hiring process by promptly sending a carefully written thank you note to the interviewer that incorporates the six guidelines below:</p>
<p><strong>1. Show</strong> <strong>Gratitude<br />
</strong>Obviously, the thank you note functions to express your gratitude for the opportunity to interview with the organization. The hiring manager has allotted valuable time from his or her schedule to meet you with you.  Therefore, before delving into the core of your letter, remember to be polite.  The employer wants to know that you truly appreciate consideration for the position and their time.<br />
<strong><br />
2. Reiterate Your Enthusiasm<br />
</strong>Restate your passionate interest in both the role and the organization with supporting examples. An enthusiastic, high energy restatement of why you want the job will prove that your letter wasn’t written out of mere obligation, but out of sincere ambition. <strong></p>
<p></strong></p>
<p><strong>3. Reflect on Interview Performance<br />
</strong>Serving as a self-marketing tool, the thank you letter should emphasize the professional strengths and accomplishments you discussed during the interview.  This is your chance to remind the hiring manager why you are the best choice for the position. Additionally, use the thank you note to address any problematic aspects of your interview performance, such as your lack of qualification in a certain area, and how it will be overcome.  In doing so, you will demonstrate your willingness to eliminate a weakness and alleviate objections to your candidacy.</p>
<p><strong> </strong></p>
<p><strong>4. Keep it Short and Sweet<br />
</strong>The thank you note is essentially the “home stretch” in the job search process; it’s unnecessary to go overboard, be long-winded or provide new, irrelevant information. After all, you already captured the hiring manager’s interest if you were granted an interview. That said, the thank you note should not exceed three paragraphs, and should only include the most important points possible. An extremely lengthy or digressive note risks the self-defeating possibility of remaining unread or being forgotten. To make the best impression possible, the note should remain concise and, therefore, memorable.</p>
<p><strong></strong></p>
<p><strong>5. Send Electronically </strong><br />
While a handwritten note may seem endearing, a thank you letter sent within one day of the interview via email will help to convey the urgency of your interest in the position. This is especially true if the employer is looking to fill the position immediately, or if the organization’s large size could prevent the letter’s timely delivery.<br />
<strong></strong></p>
<p><strong>6. Proof Read</strong> The biggest mistake you can make when sending a thank you note to a potential employer is not proofreading it.  Sending a note with spelling or grammatical errors can not only be embarrassing, but it could cost you the potential offer.  When an employer receives a correspondence that is hastily written and filled with errors this shows them that the author lacks the attention to detail and/or professionalism they require.</p>
<p>A conscious effort to implement these suggestions into your next thank you letter can go a long way.  Combined with strong performance in the other areas of the hiring process, the proper execution of the thank you note will help to increase your chances of success.</p>
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		<title>The benefits of using SSL certificates</title>
		<link>http://www.crany.com/2012/05/17/the-benefits-of-using-ssl-certificates-2/</link>
		<comments>http://www.crany.com/2012/05/17/the-benefits-of-using-ssl-certificates-2/#comments</comments>
		<pubDate>Thu, 17 May 2012 15:48:05 +0000</pubDate>
		<dc:creator>christianr@crany.com</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.crany.com/?p=1103</guid>
		<description><![CDATA[SSL Certificates, (secure socket layer) security is a must have for any  online e-commerce website or any site which [...]]]></description>
			<content:encoded><![CDATA[<p>SSL Certificates, (secure socket layer) security is a must have for any  online e-commerce website or any site which that wishes to accept  payments. SSL certificates allow you to gain a competitive advantage  over other sites by appearing more trusted and more legitimate and are  important for IT support<a href="http://www.littlefishsupport.com/"> </a>to  allow monitoring of secure sites.  SSL Certificates/Site seals are an  effective way to make sure your customers know your site has the stamp  of approval from a leading global Certificate Authority.</p>
<p>SSL  certificates also provide assurance to your customers that their data  cannot be tampered with. An SSL Certificate helps Web site visitors  protect sensitive information and get a better idea of who they are  trusting with it. It is an important method of maintaining a high level  of IT security<a href="http://www.littlefishsupport.com/it-services/connectivity/littlefish-security"> </a>on  your site. The majority of consumers now expect security to be integrated into any  online service they use, as a result they expect any details they  provide via the Internet to remain confidential and integral. As an IT product<a href="http://www.littlefishsupport.com/it-services/support-and-monitoring-services/littlefish-buy"> </a>a SSL certificate can provide this.</p>
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		<title>10 new HTML5 tags you need to know about</title>
		<link>http://www.crany.com/2012/05/15/10-new-html5-tags-you-need-to-know-about/</link>
		<comments>http://www.crany.com/2012/05/15/10-new-html5-tags-you-need-to-know-about/#comments</comments>
		<pubDate>Tue, 15 May 2012 16:06:27 +0000</pubDate>
		<dc:creator>christianr@crany.com</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.crany.com/?p=1100</guid>
		<description><![CDATA[HTML5 brings a host of new elements and attributes to allow  developers to make their documents more easily understood [...]]]></description>
			<content:encoded><![CDATA[<p>HTML5 brings a host of new elements and attributes to allow  developers to make their documents more easily understood by other  systems (especially search engines!), display data more uniquely, and  take on some of the load that has required complex JavaScript or browser  plug-ins like Flash and Silverlight to handle. Here are 10 new items in  HTML5 that will make it easier for you to write your Web sites.</p>
<h2>1: &lt;video&gt; and &lt;audio&gt;</h2>
<p>One of the biggest uses for Flash, Silverlight, and similar  technologies is to get a multimedia item to play. With HTML5 supporting  the new video and audio controls, those technologies are now relegated  to being used for fallback status. The browser can now natively display  the controls, and the content can be manipulated through JavaScript.  Don’t let the codec confusion scare you away. You can specify multiple  sources for content, so you can make sure that your multimedia will play  regardless of what codecs the user’s browser supports.</p>
<h2>2: &lt;input&gt; type attributes</h2>
<p>The venerable &lt;input&gt; element now has a number of new values  for the type attribute, and browsers do some pretty slick things  depending on its value. For example, set type to “datetime” and browsers  can show calendar/clock controls to pick the right time, a trick that  used to require JavaScript. There is a wide variety of type attributes,  and learning them (and the additional attributes that go with some of  them) will eliminate the need for a lot of JavaScript work.</p>
<h2>3: &lt;canvas&gt;</h2>
<p>The &lt;canvas&gt; tag gives HTML a bitmapped surface to work with,  much like what you would use with GDI+ or the .NET Image object. While  &lt;canvas&gt; isn’t perfect (layers need to be replicated by using  multiple canvas objects stacked on top of each other, for example), it  is a great way to build charts and graphs, which have been a traditional  weak spot in HTML, as well as custom graphics. And that is just a  start!</p>
<h2>4: &lt;header&gt; and &lt;footer&gt;</h2>
<p>The &lt;header&gt; and &lt;footer&gt; tags are two of the new  semantic tags available. These two tags do not get you anything above  and beyond &lt;div&gt; for the actual display. But they will reap  long-term rewards for your search engine efforts, since the search  engines will be able to tell the difference between “content” and things  that are important to the user but that aren’t the actual content.</p>
<h2>5: &lt;article&gt; and &lt;section&gt;</h2>
<p>The &lt;article&gt; and &lt;section&gt; tags are two more semantic  tags that will boost your search engine visibility. Articles can be  composed of multiple sections, and a section can have multiple articles.  Confusing? Not really. An article represents a full block of content,  and a section is a piece of a bigger whole. For example, if you are  looking at a blog, the front page might have a section for the listing  of all the posts, and each post would be an article with a section for  the actual post and another for comments.</p>
<h2>6: &lt;output&gt;</h2>
<p>The new &lt;output&gt; tag is unique, in that it expects its content  to be generated dynamically with JavaScript. It has a value attribute,  which can be manipulated through the DOM with JavaScript to change what  is displayed on the screen. This is much more convenient than the  current ways of doing things.</p>
<h2>7: &lt;details&gt;</h2>
<p>It seems like every Web site needs to have an expanding/collapsing  block of text. While this is easy enough to do with JavaScript or  server-side code, the &lt;details&gt; tag makes it even easier. It does  exactly what we’ve all been doing for years now: makes a simple block  that expands and collapses the content when the header is clicked. The  &lt;details&gt; tag does not have widespread support yet, but it will  soon.</p>
<h2>8: &lt;figure&gt; and &lt;figcaption&gt;</h2>
<p>&lt;figure&gt; is a container for content (typically images, but it  can be anything), and &lt;figcaption&gt; (which gets put inside the  &lt;figure&gt; tag) provides a caption or subtitle for the contents of  the &lt;figure&gt; tag. For example, you could have four images  representing charts of sales growth within a &lt;figure&gt; tag, and a  &lt;figcaption&gt; with text like “Year-to-year sales growth, 1989 &#8211;  1993.” The images would be shown next to each other with the text  running below all four.</p>
<h2>9: &lt;progress&gt;and &lt;meter&gt;</h2>
<p>&lt;progress&gt; and &lt;meter&gt; are similar. You use  &lt;progress&gt; for a task or a “measure how complete something is”  scenario. It also has an indeterminate mode for something that has an  unknown duration (like searching a database). The &lt;meter&gt; tag is  for gauges and measurements of value (thermometers, quantity used,  etc.). While they may look alike on the screen in many cases, they do  have different semantic meanings.</p>
<h2>10: &lt;datalist&gt;</h2>
<p>The &lt;datalist&gt; tag acts like a combo box, where the system  provides a pre-made list of suggestions, but users are free to type in  their own input as well. There are tons of possible uses for this, such  as a search box pre-populated with items based on the user’s history.  This is another one of those things that currently requires a bunch of  JavaScript (or JavaScript libraries) to handle but that can be done  natively with HTML5.</p>
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		<title>Six lines your boss should never cross</title>
		<link>http://www.crany.com/2012/05/11/six-lines-your-boss-should-never-cross/</link>
		<comments>http://www.crany.com/2012/05/11/six-lines-your-boss-should-never-cross/#comments</comments>
		<pubDate>Fri, 11 May 2012 13:12:16 +0000</pubDate>
		<dc:creator>christianr@crany.com</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.crany.com/?p=1097</guid>
		<description><![CDATA[1. Makes references to your salary in front of other staff. This is private and confidential information, not public knowledge. [...]]]></description>
			<content:encoded><![CDATA[<p><strong>1. Makes references to your salary in front of other staff.</strong> This is private and confidential information, not public knowledge.  Other employees don’t need to know what you’re being paid, and it’s true  regardless of the type of comment that’s made. Whether the boss is  saying, “I don’t pay you enough” or “I pay you too much,” this type of  comment will lead to resentment among staff members. Broadcasting your  earnings undermines your position with the rest of the staff. They’ll  either think you’re willing to work for peanuts, ruining their chances  of earning more, or think that you’re overpaid.</p>
<p><strong>2. Reprimands you in front of other employees.</strong> This is a form of bullying,  and it’s never acceptable. While you may have made a mistake or error  that deserves discussion, a good employer will handle this  professionally — and in private. A good boss should never denigrate your  skills, either, with comments like, “This job is so easy, anyone could   do it.”</p>
<p><strong>3. Has unreasonable expectations.</strong> Managers need to  communicate their expectations for work performance clearly, assist  employees when needed, and set reasonable deadlines for projects. This  one can be tricky… at times every employee has probably felt that he or  she has been dealt an impossible task. But if you’re consistently  receiving unreasonable demands, you need to speak up. It could be a  communication issue; perhaps something as simple as unclear directions  are bogging you down. Or it could be a case of micromanagement (in which  case, you were hired because the boss felt you were qualified to do  your job, and it’s fine to remind him or her to let you do it). Just be  sure you address it in a courteous and non confrontational manner.</p>
<p><strong>4. Shares too many personal details.</strong> This is a work  situation, not the therapist’s couch. A good boss shouldn’t share  problems or inappropriate personal details. If you find the conversation  often veers in this direction, lead the way by being very brief in your  responses and then change the subject back to business. And don’t bring  your own problems to the office.</p>
<p><strong>5. Makes inappropriate references.</strong> Any comment that  makes you squirm is one that shouldn’t have been made in the office.  This includes water cooler jokes, emails, or comments about your  physical appearance. Include in this category any type of implication  that the boss is interested in a relationship of a personal nature, even  if it’s not something you’re entirely opposed to. Workplace  romances  are NEVER a good idea, and it’s beyond unprofessional to even make the  suggestion. All these things are a sexual harassment lawsuit waiting to happen.</p>
<p><strong>6. Implies that sex, race, age, or religion is a factor in work performance.</strong> None of these things have anything to do with your ability to do the  job you were hired to do. The suggestion that it might is not only  unfair, it’s discriminatory. Address any such implication immediately.</p>
<p>If you find that you’re experiencing one or more of these problems  with regularity, you need to speak to your boss about your discomfort.  This  isn’t always an easy thing to do, but it’s necessary to maintain a   professional working relationship. Keep in mind that he or she may not  even  be aware that it is bothering you. The key is to open up a  dialogue that can deal with the issues. Approach your boss in a free,  calm moment, and let him or her know that you feel there are some issues  that need to be addressed. Then calmly discuss the issues in an open  and honest manner. And always keep in mind that having respect for  yourself and your needs will allow the boss to see you’re there to do  your best work. If discussing with your boss does not change things for  the better, then consider going up the chain of  command or to HR for  help.</p>
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		<title>The 10 best IT certifications: 2012</title>
		<link>http://www.crany.com/2012/05/10/the-10-best-it-certifications-2012/</link>
		<comments>http://www.crany.com/2012/05/10/the-10-best-it-certifications-2012/#comments</comments>
		<pubDate>Thu, 10 May 2012 16:39:21 +0000</pubDate>
		<dc:creator>christianr@crany.com</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.crany.com/?p=1094</guid>
		<description><![CDATA[When it comes to IT skills and expertise, there are all kinds of  “best certification” lists. Pundits are quick [...]]]></description>
			<content:encoded><![CDATA[<p>When it comes to IT skills and expertise, there are all kinds of  “best certification” lists. Pundits are quick to add the safe bets:  Cisco’s CCIE (Cisco Certified Internetwork Expert), Red Hat’s RHCE (Red  Hat Certified Engineer), and other popular choices.</p>
<p>This isn’t that list.</p>
<p>Based on years of experience meeting with clients and organizations  too numerous to count, I’ve built this list with the idea of cataloging  the IT industry’s 10 most practical, in-demand certifications. That’s  why I think these are the best; these are the skills clients repeatedly  demonstrate they need most. In this list, I justify each selection and  the order in which these accreditations are ranked.</p>
<h2>1: MCITP: Enterprise Administrator on Windows Server 2008</h2>
<p>I love Apple technologies. The hardware’s awesome, the software’s  intuitive and their systems make it easy to get things done fast while  remaining secure. But it’s a Windows world. Make no mistake. Most every  Mac I deploy (and Mac sales are up 20 to 25 percent) is connected to a  back-end Windows server. Windows server experts, however, can prove hard  to find.</p>
<p>IT pros who have an MCITP (Microsoft Certified IT Professional): Enterprise Administrator on  Windows Server 2008 accreditation demonstrate significant, measurable  proficiency with Active Directory, configuring network and application  infrastructures, enterprise environments, and (if they’ve chosen well)  the Windows 7 client OS.</p>
<p>That’s an incredibly strong skill set that everyone from small  businesses to enterprise organizations require. Add this line to your  resume, and you may be all set to find another job should your current  employer downsize.</p>
<p>Honorable mentions for the top spot include the MCITP: Virtualization  Administrator on Windows Server 2008 R2 and MCITP: Enterprise Messaging  Administrator on Exchange 2010. Microsoft Exchange owns the SMB space.  Virtualization initiatives are only getting started and will dominate  technology sectors for the next decade at least. Administrators who can  knowledgeably navigate Microsoft’s virtualization and email platforms  will only grow in importance.</p>
<h2>2: MCTS</h2>
<p>Not everyone has time to sit as many exams as an MCITP requires. The MCTS (Microsoft Certified Technology Specialist) certification is among the  smartest accreditations an engineer can currently chase. As mentioned  above, it’s a Windows world. Adding an MCTS certification in Exchange,  SharePoint, Virtualization, Windows Client, or Windows Server will  strengthen a resume.</p>
<p>There is no downside to any of these MCTS accreditations. Each of the  above tracks provides candidates with an opportunity to demonstrate  proficiency with specific technologies that organizations worldwide  struggle to effectively design, implement, and maintain every day.</p>
<h2>3: VCP</h2>
<p>Virtualization is all the rage. It makes sense. Hardware  manufacturers keep cranking out faster and faster servers that can store  more and more data. Tons of servers sit in data centers using just  fractions of their capacities. Virtualization, which enables running  multiple virtual server instances on the same physical chassis, will  continue growing in importance as organizations strive to maximize  technology infrastructure investments.</p>
<p>VMware is a leading producer of virtualization software. Tech pros earning VCP (VMware Certified Professional) certification give employers (both  current and future) confidence they can implement and maintain  VMware-powered virtual environments. And if you talk to the techs  responsible for maintaining data centers, you’ll frequently hear that  VMware remains a favorite over Microsoft’s Hyper-V alternative, although  most sober IT pros will have to admit Hyper-V is improving and closing  the gap.</p>
<h2>4: CCNA</h2>
<p>The next politically correct certification to list is the CCIE (Cisco Certified Internetwork Expert). However, that’s a massive exam  that few professionals realistically will ever have an opportunity to  obtain. And while Cisco equipment frequently composes the network  backbone, fueling numerous medium and large organizations, most  organizations don’t need a CCIE and don’t have the resources to pay one.</p>
<p>That’s why I believe the more fundamental CCNA (Cisco Certified Network Associate) certification is a smart bet. A  CCNA can help technology pros better familiarize themselves with the  network OS’s fundamentals, while simultaneously strengthening their  resume. Particularly motivated candidates can proceed to earn a CCNA Security certification, as the network security focus is a critical component of enterprise systems.</p>
<h2>5: CSSA</h2>
<p>In early 2012, Dell announced its pending acquisition of SonicWALL.  There’s a reason Dell is buying the hardware manufacturer: SonicWALL  has made great strides within the SMB unified threat management market.</p>
<p>Someone needs to be able to configure and troubleshoot those devices. The CSS<a href="http://www.sonicwall.com/us/support/Certification.html#tech" target="_blank">A</a> (Certified SonicWALL Security Administrator) certification not only  proves proficiency in installing and administering the company’s  devices, certified professionals receive direct access to tier two  support staff and beta testing programs.</p>
<p>Organizations are always going to require network devices to fulfill  firewall, routing, and threat management services. SonicWALL has carved  out quite a bit of market share — so much so that it will now have the  marketing might of Dell helping fuel additional growth. Knowing how to  configure the devices will help IT pros, particularly those who support  numerous small businesses.</p>
<h2>6: PMP</h2>
<p>Too many chiefs isn’t an IT problem I hear or read much about.  Instead, it seems there’s a lack of IT pros capable of sizing up a  project’s needs, determining required resources and dependencies,  developing a realistic schedule, and managing a technical initiative.</p>
<p>The Project Management Institute is a nonprofit group that administers the PMP (Project Management Professional) certification. The exam isn’t  designed to earn a profit or motivate IT pros to learn its product and  become unofficial sales cheerleaders. The PMP certifies candidates’  ability to plan, budget, and complete projects efficiently, on time, and  without cost overruns. Those are skills most every medium and large  business needs within its IS department and such ability isn’t going to  be replaced by an app or third-party developer in our lifetimes.</p>
<h2>7: CISSP</h2>
<p>If you want to specialize in security, the (ISC)² (International Information Systems Security Certification Consortium, Inc.), which administers the CISSP (Certified Information Systems Security Professional) accreditation, is  your organization. Its vendor-neutral certification has a reputation as  one of the best vendor-neutral security certs.</p>
<p>Organizations’ data, networks, and systems are increasingly coming  under attack due to the value of personal, corporate, customer, and  sensitive proprietary information. So individuals who demonstrate  measurable success and understanding in architecture, designing,  managing, and administering secure environments, developing secure  policies, and maintaining secure procedures will stand out from the  pack. In addition, the knowledge gained while earning the certification  helps practitioners remain current with the latest legal regulations,  best practices, and developments impacting security.</p>
<h2>8: ACSP</h2>
<p>There’s more to the energy surrounding Apple than pleasant tablet  devices, intuitive smartphones, and a stunning stock price. The company  continues chewing up market share and shipping computers at rates 10 to  12 times greater than PC manufacturers.</p>
<p>The ACSP (Apple Certified Support Professional) designation helps IT pros  demonstrate expertise supporting Mac OS X clients. Engineers,  particularly Windows support pros and administrators increasingly  encountering Macs, will be well served completing Apple’s certification  rack for technical support personnel. Benefits include not only another  bullet for the resume but an understanding of Apple’s official processes  for installing, setting up, troubleshooting, and maintaining Mac client  machines.</p>
<h2>9: Network+ / A+</h2>
<p>Yes, CompTIA’s Network+ and A+ designations are, technically, two separate certifications. But they’re  both critical certs that test absolute fundamentals that every IT pro  needs to completely understand.</p>
<p>In fact, there’s an argument to be made that all IT pros should have  both of these accreditation&#8217;s on their resumes. CompTIA is a  well-respected, vendor-neutral (though vendor-supported) organization  that continually develops and administers relevant certifications. The  network, hardware, and software skills tested on the Network+ and A+  exams are basics that every self-respecting tech professional should  master, whether they’re performing budgeting tasks, deploying client  machines, managing site-wide migrations, overseeing security, or  administering networks and servers.</p>
<h2>10: CompTIA Healthcare IT Technician</h2>
<p>With an aging population, U.S.-based IT pros (in particular) should consider earning CompTIA’s Healthcare IT Technician credential. Obviously, if you work in manufacturing, the credential may  be a stretch. But manufacturers frequently lay off staff. And many  others produce material for health-related purposes.</p>
<p>See where I’m headed?</p>
<p>The interest surrounding health-related technology is almost  unparalleled. Look around the city where you live. During the recession,  where have you seen growth? Are there lots of new bookstores opening?  How about new single-family home developments? Seeing lots of new  manufacturing centers?</p>
<p>Doubtful. Like many, you’re probably seeing new medical services  offices, immediate care centers, hospitals, outpatient facilities,  dental practices, and similar health-related businesses.</p>
<p>They all need IT support. Support technicians, administrators,  engineers, managers, and especially consultants who want to position  themselves well for the future will do well to demonstrate their  proficiency with health care technology’s regulatory requirements,  organizational behaviors, technical processes, medical business  operations, and security requirements. IT pros could do worse with their  time, that’s for sure.</p>
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